Very Important
This is an excellent rice cooker but I would like to point out something very important. The directions say specifically that you must wash the rice in a strainer until the water that runs through them comes out clear. This is very important. If you are having problems with the rice bubbling up over the top of the rice cooker and getting on the counter, you probably aren't washing the rice or aren't washing it well enough. Also if you are having problems with a crust on the bottom of the rice, you probably aren't washing the rice or aren't washing it well enough. Start washing your rice and you probably won't see those two problems again. Also the rice comes out much fluffier and less gummy if you wash it.
The reason for this is that, when you get uncooked rice, there is a large amount of excess starch that is stuck to the outside of the rice that gets stuck there when the rice is processes.
what? rice again?!!...............you bet!!
i just wanted to add my two cents to help offset some of the negative reviews. i bought this particular cooker due to the positive reviews both here and on some other websites. i wanted a cooker due to being tired of cooking potatoes with most meals and getting tired of them. i received the unit very quickly and immediately tried it out. i wanted to try brown rice first, so i washed it briefly and put it in the machine to cook. shortly, a mass of bubbles filled below the lid and started 'sputtering' through the steam hole. not happy about the mess it was making, i endured it and ended up eating some fairly good rice with my first meal. i thought "yeah, they were right, it's messy, what a bummer". so, round two and three, i cooked some more, this time trying varieties of white rice and both resulting in a repeat of the first messy attempt, along with some 'browning' of the rices on the bottom of the pan. again i thought "this is no fun, friends or guests are going to think this is a...
Be sure to wash your rice...
I love my rice cooker and use it several times a week! But you need to wash your rice thoroughly before cooking. This will help with the "spitting water" problem the cooker has.
I enjoy using the steamer for kale, broccoli, cauliflower, or carrots. The only trick is learning when to put the veggies in while the rice is cooking so that the veggies don't overcook.
My brown rice tends to clump and stick on the bottom, even when the rice is washed. That's one problem that keeps me from rating this as a 5 star machine. The other problem is that the instruction booklet is poorly done. Brown rice needs to soak for 30 minutes before starting to cook.
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